In the modern world, ensuring home safety isn't just about locking doors—it's about having eyes and alerts where they matter most. The Paradox My Home (PMH) server, when paired with the Insite GOLD mobile app, creates a powerful surveillance ecosystem that keeps you informed, connected, and in control 24/7.
What Is Paradox My Home (PMH)?
PMH is a secure server designed to connect Paradox security systems with IP devices, IP cameras, and mobile apps—without requiring complicated local programming or port forwarding. It's the invisible yet powerful bridge between your security panel and your smartphone.
Top Features That Make PMH a Game-Changer
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Effortless Setup: Create a PMH account via the Insite GOLD app in minutes using only your email and the panel’s serial number.
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Universal Compatibility: Works with Paradox IP150, PCS cellular devices, and IP cameras without IP configuration or UPNP.
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Automatic Connection: Once powered and connected to the internet, devices auto-connect to PMH.
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Reliable Push Notifications: Receive real-time alerts including lost supervision or system events.
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Encrypted Communication: Ensures your data and video streams are secure—nothing is stored on a server.
No Hassle, No Complex Configurations
One of the biggest challenges for tradies and homeowners alike is dealing with IP settings, router configurations, or port forwarding. PMH eliminates all of that. Devices connect automatically and stay connected reliably through PMH and the SWAN Server infrastructure.
Insite GOLD App: Your Mobile Command Center
Pair your system with the Insite GOLD app to monitor multiple sites from your phone. Add new sites easily using the app’s intuitive interface—just input the site ID or control panel’s serial number.
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Get live camera feeds.
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Arm/disarm systems remotely.
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Monitor logs and receive instant notifications.
PMH and Insite GOLD: How to Use It?
Setting up Paradox My Home with the Insite GOLD app is fast and user-friendly. Here's how:
Step 1: Create a PMH Account
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Download the Insite GOLD app.
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From the main menu, go to:
Menu > New installation > Create account in PMH. -
Register using your email and wait for the confirmation and activation link.
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Once activated, you can start adding unlimited sites to the account.
Step 2: Add a Site to Your Account
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Every site is identified by the serial number of the Paradox control panel.
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In Insite GOLD:
Menu > Create new site. -
Choose the site type, enter the serial number, and fill out installation details.
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You'll be prompted to choose a service plan—this includes a one-month free trial.
Step 3: Connect Devices
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Ensure your IP150, PCS modules, or Paradox IP cameras are powered and online.
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These will auto-connect to the PMH server once linked.
Step 4: Adding Sites to the App
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Tap the "+" icon on the main Insite GOLD screen.
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Enter your local name (optional), the PMH site ID or serial number, and your PMH account email.
Step 5: Replace or Update Panels
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If a panel fails or needs an upgrade, you can replace it directly in PMH.
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A red gear icon in the app signals the change.
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Enter the new serial number to register it and continue monitoring with minimal interruption.
Peace of Mind, Backed by Technology
Whether you're replacing a faulty panel or adding a new site, PMH handles transitions with ease. No data loss, no manual resets—just secure, uninterrupted protection.
FAQ: Paradox My Home and Insite GOLD App
1. What is the Paradox My Home (PMH) server used for?
PMH is a secure cloud-based server that acts as a bridge between Paradox security systems and mobile devices. It connects your control panel, IP devices, and cameras without any complex IP setup.
2. Do I need to configure port forwarding to use PMH?
No. One of PMH's biggest advantages is that it does not require port forwarding, IP programming, or UPNP settings. Everything connects automatically through the cloud.
3. Is there a fee for using the PMH service?
Yes, PMH offers paid service plans, but it includes a one-month free trial. You also get a free month added when you activate any paid plan.
4. How do I add a site in the Insite GOLD app?
After setting up your PMH account, open the app, tap the "+" icon, and input the PMH Site ID or control panel serial number and your registered email.
5. Can I monitor multiple locations using one account?
Yes! PMH allows you to add and monitor unlimited sites under a single account, perfect for tradies managing multiple installations or users with more than one property.
