The Akuvox E18C is a feature-rich Linux-based SIP video door phone equipped with facial recognition technology, providing secure, contactless access in both residential and commercial environments. With a 7-inch IPS capacitive touchscreen, a 2MP WDR camera, and support for multiple credential types, this terminal combines powerful access control with a user-friendly interface.
Designed to comply with SIP standards, the E18C seamlessly integrates with existing PBX or IP intercom systems, making it ideal for multi-tenant buildings, offices, gated communities, and secure entry points. It is IP65-rated for outdoor durability and supports PoE (IEEE802.3af) for simplified installation. Its versatility is further enhanced with Wiegand, RS485, and support for both 125kHz and 13.56MHz RFID cards.
What’s Included in the Box
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Akuvox E18C Video Door Phone
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Surface Mount Frame
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Power/Network Connector Block
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Mounting Screws & Accessories
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Quick Installation Guide
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Warranty Information
Flush mount kit available separately
Main Features
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Facial Recognition – Fast, AI-powered facial access with high accuracy
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7″ IPS Touchscreen – High-resolution 1024x600 capacitive touch display
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2MP WDR Camera – Wide Dynamic Range imaging for clear visuals in varied lighting
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Multi-Frequency Card Reader – Supports 125kHz and 13.56MHz cards for access control
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PoE (IEEE802.3af) – Simplified single-cable installation for both power and data
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SIP-Compliant – Integrates with SIP-based PBX, VoIP, and video intercom systems
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Wiegand & RS485 Interfaces – Expands compatibility with third-party access hardware
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Weatherproof Design – IP65-rated protection for reliable outdoor use
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Flexible Mounting Options – Surface mount included; flush mount available as an option
Detailed Specifications
| Specification |
Description |
| Display |
7″ IPS LCD Touchscreen, 1024 × 600 |
| Camera |
2MP, Wide Dynamic Range (WDR) |
| Facial Recognition |
Supported, AI-powered |
| Card Reader |
125kHz & 13.56MHz (IC/ID) |
| Audio Codec |
G.722 |
| Video Codec |
H.264 |
| Protection Rating |
IP65 (Waterproof & Dustproof) |
| Power Supply |
DC 12V or PoE (IEEE802.3af) |
| Interfaces |
RS485, Wiegand, Relay Output |
| Mounting |
Surface (included) & Flush (optional bracket) |
| Material |
High-grade plastic housing |
| Operating Temperature |
-30°C to +60°C |
| Protocol Compatibility |
SIP, ONVIF |
Warranty Information
The Akuvox E18C is backed by a full manufacturer warranty when purchased through authorised distributors in Australia and New Zealand. Warranty includes hardware protection and access to technical support for integration and firmware updates via certified local partners.
Brand Description
Akuvox is a global leader in IP-based access control and intercom systems, recognised for delivering secure, intelligent, and elegantly designed communication devices. Their solutions are trusted by professionals across residential, commercial, and institutional sectors worldwide.
Practical Use Scenarios
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Residential Entry Points – Modern and secure entry for apartments, townhouses, or villas
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Office Buildings – Streamlines employee access and integrates with IP phone systems
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Gated Communities & Estates – High-performance access for residents and visitors
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Healthcare & Education Facilities – Secure, touchless entry for sensitive environments
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Warehouses & Industrial Sites – Combines rugged protection with smart access technologies
Excellence for the Australian and New Zealand Market
Built for ANZ conditions, the Akuvox E18C is engineered with IP65-rated weather resistance, broad temperature tolerance, and compliance with local standards. Sourced via authorised distributors, it ensures full warranty coverage, local technical support, and compatibility with regional access and SIP systems. Its flexible integration options make it a powerful choice for any security-conscious building in the Australian and New Zealand market.
Datasheet / Downloads
FAQs (Product Code: E18C)
Q1: Does the Akuvox E18C support facial recognition?
A1: Yes, the E18C offers AI-based facial recognition for secure and contactless entry. (Product Code: E18C)
Q2: Can the device be installed outdoors?
A2: Yes, it is IP65-rated, making it fully water and dust resistant for outdoor applications. (Product Code: E18C)
Q3: What card frequencies are compatible with the reader?
A3: The built-in reader supports 125kHz and 13.56MHz (IC/ID) RFID cards. (Product Code: E18C)
Q4: Is this unit compatible with SIP systems?
A4: Absolutely. The E18C is fully SIP-compliant and integrates with any SIP-capable PBX or video system. (Product Code: E18C)
Q5: Does it come with surface or flush mount options?
A5: The E18C includes surface mounting by default. Flush mounting requires an optional accessory. (Product Code: E18C)