The Akuvox E21A is a high-durability SIP audio call station designed for outdoor emergency communication and access control. Built with a 316-grade stainless steel housing, it delivers reliable two-way VoIP communication and panic response in public, commercial, and industrial environments. The unit features a single panic button, integrated relays for alarm and door control, and IP65 weather protection, making it ideal for harsh and high-risk locations.

With SIP protocol support, the E21A integrates easily into existing IP telephony systems, ensuring full interoperability with SIP PBXs, intercom servers, and control systems. Two-way audio with echo cancellation ensures clear, hands-free voice communication during critical interactions.

What’s Included in the Box

• Akuvox E21A SIP Audio Call Station

• Surface Mount Backplate

• Power & Network Connector

• Mounting Kit

• Installation Guide

• Warranty Documentation

Main Features

• Vandal-Resistant Construction – Crafted from 316-grade stainless steel for superior durability

• Panic Button Interface – Initiates instant emergency SIP calls to configured endpoints

• Two-Way SIP Audio – Full-duplex communication with echo cancellation for clarity

• Reset Button (on board) – Quick service reset for configuration or maintenance

• Alarm Input & Output Relays – 2 input relays for alarms and 2 output relays for door/gate control

• Weather & Dust Proof – Rated IP65 for reliable outdoor performance

• PoE Powered – Supports IEEE802.3af Power over Ethernet for single-cable deployment

• Surface Mount Design – Easy to install in a variety of applications including posts, walls, and kiosks

• SIP Standard Compliance – Interoperable with most IP telephony and intercom platforms

• Industrial-Grade Audio System – Designed for harsh environments where voice reliability is critical

Detailed Specifications

Warranty Information
Manufactures warranty applied.

Brand Description
Akuvox is a trusted provider of SIP-based communication and security solutions. Their devices are engineered to deliver durable, secure, and reliable performance in smart building, public safety, and industrial applications around the globe.

Practical Use Scenarios

• Parking Facilities – Emergency call points at entrances and exits

• Transit Stations – Audio assistance terminals on platforms or public walkways

• Educational Campuses – Security communication units in courtyards or carparks

• Factories & Warehouses – Emergency alert stations in production zones

• Healthcare & Aged Care – Panic call units for secure patient access areas

Excellence for the Australian and New Zealand Market
The Akuvox E21A is tailored for outdoor and demanding environments across ANZ markets. With IP65 protection, industrial-grade stainless steel, and full SIP integration, it ensures durability, security, and compliance with local standards. Supported by certified local partners, users benefit from fast delivery, on-site support, and full warranty coverage.

FAQs (Product Code: E21A)

Q1: Does the E21A support two-way communication?
A1: Yes, it offers two-way SIP audio communication with echo cancellation for clear conversations. (Product Code: E21A)

Q2: Can I control doors or alarms with this unit?
A2: Absolutely. The E21A includes 2 output relays for door or gate control and 2 input relays for external alarms. (Product Code: E21A)

Q3: Is this unit suitable for use in outdoor public spaces?
A3: Yes, the IP65 rating and vandal-resistant stainless steel body make it ideal for exposed or high-traffic areas. (Product Code: E21A)

Q4: How is the device powered?
A4: It supports Power over Ethernet (PoE), requiring only a single cable for power and data. (Product Code: E21A)

Q5: What is the installation type?
A5: The E21A is designed for surface mount installation, simplifying integration into flat surfaces and walls. (Product Code: E21A)