The Aiphone IXGW‑TGW is a robust mobile app and cellular gateway adaptor designed for IX | IXG Series IP video intercom systems. Fully PoE‑powered (IEEE 802.3af Class 0), it seamlessly connects to AiphoneCloud for remote management, and supports both wired Ethernet and LTE (via included AT&T nano‑SIM) to ensure uninterrupted operation—even during network outages.
Capable of supporting up to 99 adaptors per system, the IXGW‑TGW provides advanced features for tenant and property monitoring:
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Enables voice communication and remote door release via mobile apps or telephone lines
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Supports eight simultaneous intercom calls and one phone call per adaptor
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Enables registration of up to 9,999 mobile apps across the system
Ideal for multi‑tenant residential, commercial, or mixed‑use buildings, the IXGW‑TGW delivers secure, high‑availability communication with simplified installation and flexible deployment options.
What’s in the Box
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IXGW‑TGW Gateway Adaptor (DIN‑rail compatible)
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PoE‑powered unit
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2× detachable LTE antennas
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Pre‑activated AT&T nano‑SIM card
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Manufacturer documentation
Main Features
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PoE Powered: Single cable for both power and data (IEEE 802.3af Class 0)
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Cellular Backup & Primary: Switch seamlessly between Ethernet and LTE
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High Call Capacity: 8 intercom channels, 1 phone line per adaptor
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Scalable: Supports up to 99 units & 9,999 mobile apps
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Remote Management: Compatible with AiphoneCloud
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DIN‑rail Mountable: Included and industry-standard
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Robust Security: TLS 1.2, IEEE 802.1X authentication
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Wide Protocol Support: IPv4/6, SIP, HTTPS, MQTT, RTP, SFTP, DTLS, and more
Detailed Specifications
| Specification |
Details |
| Power |
PoE IEEE 802.3af Class 0; 2.8 W standby, 5.8 W max |
| LAN |
Ethernet 10BASE‑T / 100BASE‑TX |
| Wireless Network |
LTE / WCDMA via AT&T nano‑SIM |
| Call Capacity |
Intercom: 8 channels
Phone: 1 channel |
| Security |
TLS 1.2, IEEE 802.1X authentication, SRTP/SRTCP encryption |
| Protocols |
IPv4/6, TCP/UDP/SIP/HTTPS/RTP/RTCP/IGMP/MLD/SFTP/DHCP/NTP/DNS/MQTT/ICE/DTLS/SDP |
| Dimensions |
4‑1/4″ H × 8‑1/4″ W × 2‑3/8″ D; Antennas ≈ 5‑9/16″ |
| Operating Temp |
‑10 °C to 50 °C (14 °F to 122 °F) |
Warranty Information
Backed by Aiphone’s standard warranty. Extended coverage available—contact your regional distributor for details.
Brand Overview
Aiphone Corporation is a global leader in access control and intercom systems, known for superior engineering, innovative design, and reliable site‑wide solutions for multi‑tenant residential, commercial, and institutional sectors.
SKU
IXGW-TGW
Practical Use Scenarios
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Apartment Buildings: Enhance tenant security with mobile access and cellular backup during internet outages
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Office Complexes: Maintain uninterrupted visitor access across multiple entry points
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Remote Sites: Easily deploy gateway adaptors where Ethernet isn’t available—LTE provides resilient connectivity
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Multi‑tenant Complexes: Scalable support for large installations with centralized cloud management
Datasheets & Downloads
Excellence for the Australian and New Zealand Market
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Meets Australian‑grade quality standards; ideal for NDSS‑approved projects
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Sourced directly from Aiphone’s authorized regional distributor
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Includes local technical support and warranty support in AU & NZ
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Configured for local carriers: APN presets for Vodafone, Telstra, Optus
FAQs
Q: What is the SKU number for this adaptor? – IXGW‑TGW
A: The SKU for this product is IXGW-TGW. It is specifically designed for the Aiphone IX | IXG Series IP video intercom systems.
Q: Does the IXGW‑TGW support LTE? – IXGW‑TGW
A: Yes, the IXGW‑TGW includes an AT&T nano-SIM card and supports LTE and WCDMA networks, enabling a cellular connection either as a primary link or a backup.
Q: How many mobile app registrations are supported? – IXGW‑TGW
A: The IXGW‑TGW can support registration for up to 9,999 IXG mobile apps system-wide, and up to eight apps per tenant station.
Q: Is PoE required? – IXGW‑TGW
A: Yes, the adaptor is powered via Power over Ethernet (PoE) compliant with IEEE 802.3af Class 0. This simplifies installation by allowing both power and data over a single cable.
Q: Can LTE be used as primary connection? – IXGW‑TGW
A: Yes, LTE can be configured as either the primary network connection or as a failsafe backup in the event of a wired network failure.
Q: Are APN settings included for Australian carriers? – IXGW‑TGW
A: While the unit is pre-configured for U.S. networks (e.g., AT&T), it supports manual configuration of APN settings, making it compatible with Vodafone, Telstra, and Optus in Australia.
Q: What are the operating temperature limits? – IXGW‑TGW
A: The IXGW‑TGW operates reliably in a temperature range of 14°F to 122°F (‑10°C to 50°C), making it suitable for various indoor and protected outdoor installations.
