The Ajax External Antenna (AJAX#104117) is a high-performance external antenna designed to improve the reliability and signal strength of Ajax security hubs using LTE and radio communication channels. Supporting 2G, 3G, LTE, Jeweller, and Wings communication technologies, this antenna enhances connectivity in challenging environments where signal strength may be limited. With wide operating frequency coverage and a 3-meter cable for flexible installation, the Ajax External Antenna ensures stable communication between the hub, detectors, and monitoring systems, making it ideal for professional security installations in residential, commercial, and remote locations.
What’s Included in the Box
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Ajax External Antenna
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Quick Start Guide

Main Features
Multi-Channel Communication Support
Designed to enhance signal performance across multiple communication channels:
This improves reliability and stability for Ajax security systems.
Wide Frequency Coverage
Supports broad frequency ranges to ensure compatibility with modern cellular networks:
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698–960 MHz
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1710–2690 MHz
Professional Installation Design
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SMA connector for secure hub connection
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3-meter cable length for flexible antenna placement
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Designed to route outside the hub enclosure for improved signal reception
Sabotage Detection
The Ajax system can detect antenna breakage and automatically notify users and monitoring stations, ensuring system reliability and tamper awareness.
Quick Surface Installation
The antenna can be easily installed using pre-applied double-sided adhesive tape, allowing fast deployment without complicated mounting hardware.
Detailed Specifications
| Specification |
Details |
| Product Code |
AJAX#104117 |
| Product Name |
Ajax External Antenna |
| Colour |
Black |
| Supported Communication |
2G / 3G / LTE, Jeweller, Wings |
| Frequency Range |
698–960 MHz |
| Frequency Range |
1710–2690 MHz |
| Connector Type |
SMA |
| Cable Length |
3000 mm |
| Dimensions |
115.6 × 21.7 × 5.8 mm |
| Weight |
41 g |
| Operating Temperature |
−40 °C to +85 °C |
| Operating Humidity |
Up to 95% |
Installation
The Ajax External Antenna (AJAX#104117) connects directly to compatible Ajax hubs via the SMA connector.
Installation steps include:
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Connect the antenna to the hub’s communication port
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Route the cable through the hub casing
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Mount the antenna on a nearby surface using the pre-applied adhesive
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Position the antenna where signal strength is strongest
This allows installers to significantly improve cellular and radio connectivity.
Warranty
24 Months Manufacturer Warranty
The Ajax External Antenna is covered by a 2-year manufacturer warranty against defects in materials and workmanship.
Brand – Ajax Systems
Ajax Systems is a global leader in professional wireless security technology. Their advanced security ecosystem combines cutting-edge radio communication protocols, encrypted data transmission, and reliable hardware to protect millions of homes and businesses worldwide.
Practical Use Scenarios
The Ajax External Antenna (AJAX#104117) is ideal for:
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Security installations with weak cellular reception
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Remote or rural properties
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Industrial and commercial buildings
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Metal structures or signal-shielded environments
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Construction sites and temporary installations
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Enhancing LTE signal for battery-powered Ajax hubs
Datasheets & Resources
Excellence for the Australian and New Zealand Market
This product is sourced specifically for the Australian and New Zealand professional security market, ensuring reliability and compatibility with regional installation requirements.
Key advantages include:
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Designed for professional security installations
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Supports cellular bands commonly used in Australia and New Zealand
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Sourced through authorised brand distributors
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Manufacturer-backed warranty and technical support
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Compatible with Ajax systems used by installers and monitoring companies across the region
FAQs – AJAX#104117
What does the AJAX#104117 External Antenna do?
The AJAX#104117 External Antenna improves cellular and radio signal reception for compatible Ajax security hubs, ensuring stable communication with detectors and monitoring services.
Which communication technologies are supported by the AJAX#104117 antenna?
The AJAX#104117 supports 2G, 3G, LTE cellular networks, Jeweller radio communication, and Wings photo transmission technology.
Which connector does the AJAX#104117 External Antenna use?
The AJAX#104117 antenna uses a standard SMA connector, allowing secure connection to compatible Ajax hubs.
How long is the cable on the AJAX#104117 antenna?
The AJAX#104117 External Antenna includes a 3-meter cable, allowing flexible placement for optimal signal reception.
Can the AJAX#104117 antenna detect tampering?
Yes, the AJAX#104117 supports antenna breakage detection, and the Ajax system will notify users and monitoring stations if the antenna is damaged.
Where should the AJAX#104117 antenna be installed?
The AJAX#104117 External Antenna should be installed outside the hub enclosure and positioned in an area with better signal reception to maximize communication reliability.
Is the AJAX#104117 External Antenna suitable for outdoor environments?
The AJAX#104117 antenna supports a wide temperature range from −40°C to +85°C, making it suitable for harsh environmental conditions.