The Akuvox R20K is a space-efficient, keypad-based IP video door phone engineered for secure access control in apartment complexes, multi-tenant buildings, and office entrances. Combining a sleek aluminum alloy frame with a compact footprint, the R20K integrates a numeric keypad, 2MP HD camera, and dual-frequency RFID reader, delivering comprehensive access functionality in a modern design.

This unit supports SIP protocol for integration with IP PBX systems, and ONVIF compatibility for seamless operation with third-party NVRs. Equipped with H.265/H.264 video compression, G.711/G.729 audio codecs, and automatic lighting adjustment, the R20K ensures smooth communication and superior video clarity. It supports PoE power delivery, is IP65-rated for weather resistance, and can be installed using either surface or flush mounting, making it a versatile solution for a wide range of commercial or residential deployments.

What’s Included in the Box

• Akuvox R20K IP Video Door Phone

• Surface & Flush Mounting Kit

• PoE Connector & Hardware

• Installation Guide

• Warranty Registration Card

Main Features

• 2MP High-Definition Camera – Provides clear live video with automatic lighting adjustment

• Integrated Numeric Keypad – Enables secure PIN code entry and dialing

• Dual-Frequency RFID Reader – Supports both 13.56 MHz and 125 kHz cards for flexible access control

• Compact Form Factor – Ideal for installations with limited wall space

• Two-Way IP Audio – Utilizes G.711a, G.711u, and G.729 codecs for reliable voice communication

• Advanced Video Compression – H.264 and H.265 support for efficient bandwidth usage and high image quality

• SIP & ONVIF Compatible – Easily integrates with SIP-enabled intercoms and IP surveillance systems

• Weatherproof & Durable – IP65-rated aluminum alloy housing resists dust, water, and vandalism

• Power over Ethernet (PoE) – Simplified cabling for data and power

• Flexible Mounting Options – Surface and flush mount kits included

Detailed Specifications

Warranty Information
The Akuvox R20K is supplied with a full manufacturer warranty when purchased through authorised Australian distributors. The warranty covers manufacturing defects and operational reliability under normal conditions. All service and support are handled locally for faster turnaround and technical assistance. Warranty activation is recommended within 30 days of installation.

Brand Description
Akuvox is a global innovator in IP-based intercom and smart access control systems. Recognised for sleek design, high reliability, and seamless integration capabilities, Akuvox products are used across residential, commercial, and enterprise-level applications worldwide.

Practical Use Scenarios

• Apartment Building Entrances – Ideal for tenant-controlled access with keypad, card, or SIP-based call routing

• Office Facilities & Business Parks – Offers secure entry management while integrating into existing IP networks

• Shared Workspaces – Enables controlled access and visitor entry with full video and audio verification

• Gated Villas & Complexes – Combines durability with flexible mounting options and modern interface

• Retrofit Security Upgrades – Replaces older analog systems with a compact, feature-rich IP solution

Datasheet / Downloads

• Download Datasheet – Akuvox R20K

Excellence for the Australian and New Zealand Market
Tailored for installation across Australia and New Zealand, the Akuvox R20K is built to withstand harsh outdoor conditions with its IP65 weatherproof aluminum housing. Supplied exclusively through authorised local distributors, it ensures product authenticity, compliance with regional standards, and rapid local warranty support. Its compact size, advanced technology, and flexible integration options make it the go-to intercom solution for ANZ-based residential and commercial properties.

FAQs (Product Code: R20K)

Q1: What type of access methods does the R20K support?
A1: The R20K supports numeric PIN code entry and RFID card access using both 13.56 MHz and 125 kHz frequencies. (Product Code: R20K)

Q2: Can it be integrated with existing video surveillance systems?
A2: Yes, the R20K is ONVIF-compliant and compatible with most third-party NVR and VMS platforms. (Product Code: R20K)

Q3: Is this intercom suitable for outdoor installation?
A3: Absolutely. The unit is IP65-rated and built from durable aluminum alloy, making it weatherproof and vandal-resistant. (Product Code: R20K)

Q4: What mounting options are included?
A4: Both surface and flush mounting kits are included for flexible installation. (Product Code: R20K)

Q5: How is the R20K powered?
A5: The device is powered using PoE (Power over Ethernet), enabling both power and data via a single cable. (Product Code: R20K)