The AJAX Hub 2 (4G) Jeweller Wireless Security Control Panel – White (AJAX#35992) is the central brain of the Ajax security ecosystem, designed to deliver professional-grade intrusion detection with photo verification and ultra-reliable connectivity. Supporting Ethernet and dual 4G LTE SIM connections, this powerful hub ensures continuous communication with users and monitoring centres even if one communication channel fails.

Engineered with Ajax Jeweller and Wings wireless technologies, the Hub 2 (4G) provides long-range encrypted communication with up to 100 wireless Ajax devices, delivering instant alerts, automation scenarios, and photo verification from compatible motion detectors. With advanced anti-sabotage protection, smart automation, and remote control via Ajax apps, the AJAX#35992 Hub 2 (4G) is ideal for securing homes, offices, retail stores, warehouses, and commercial facilities.

What’s Included in the Box

• AJAX Hub 2 (4G) Jeweller Control Panel – White

• SmartBracket Mounting Panel

• Power Cable

• Ethernet Cable

• Installation Kit
  

• User Manual

Main Features

• Central Smart Security Hub – Controls up to 100 Ajax wireless devices.

• Photo Verification Support – Receives images from MotionCam detectors to verify alarms.

• Dual Communication Channels – Ethernet plus dual SIM (4G/3G/2G) connectivity.

• Jeweller Wireless Technology – Up to 2,000 m communication range in open space.

• Wings Technology for Image Transfer – Secure photo delivery in seconds.

• Smart Automation Scenarios – Trigger actions based on alarms, schedules, or environmental changes.

• Video Surveillance Integration – Connect up to 25 IP cameras or DVRs.

• Advanced Encryption & Anti-Sabotage – Dynamic key encryption and device authentication.

• Backup Battery Included – Up to 15 hours of operation during power outages.

• Remote Management – Configure and monitor the system via Ajax mobile or desktop apps.

Detailed Specifications

System Capacity

• Maximum wireless Ajax devices: 100

• Maximum sirens/keypads with built-in siren: 10

• Range extenders: Up to 5

• IP cameras or DVRs supported: Up to 25

• Maximum users: 50

• Automation scenarios: Up to 32

• Security groups: Up to 9

• Rooms supported: Up to 50

Wireless Communication

Jeweller Protocol

• Proprietary Ajax wireless communication technology

• Two-way encrypted communication

• Anti-sabotage protection

• Radio signal range: Up to 2,000 m (open space)

• Radio signal modulation: GFSK

• Maximum ERP: Up to 20 mW

Supported Frequency Bands (Region Dependent)

• 866.0–866.5 MHz

• 868.0–868.6 MHz

• 868.7–869.2 MHz

• 905.0–926.5 MHz

• 915.85–926.5 MHz

• 921.0–922.0 MHz

Polling Interval

• Adjustable from 12 to 300 seconds

Photo Verification (Wings Protocol)

• Secure wireless image transmission

• Photo delivery time: Up to 9 seconds

• Photo resolution: Up to 640 × 480 px

• Photos per series: 1–5 images

Photo verification modes include:

• Photo by alarm

• Photo on demand

• Photo by scenario

• Photo by schedule

Communication Channels

Ethernet

• 1 × 8P8C socket

• Speed up to 100 Mbps

Cellular Connectivity

• 2 × Micro SIM slots

Supported networks:

• 2G: GSM900 / DCS1800 (B3/B8)

• 3G: WCDMA 850 / 900 / 2100 (B1/B5/B8)

• 4G LTE: FDD B1/B3/B5/B7/B8/B20

Automatic switching between:

• Ethernet and cellular networks

• 4G / 3G / 2G networks

• SIM cards (within approx. 4 minutes)

Communication channels operate in parallel for maximum reliability.

Notifications

Supported notification types:

• Push notifications

• SMS alerts

• Phone calls

Event notifications include:

• Alarms

• System malfunctions

• Security mode changes

• Automation events

• Non-security alerts

Monitoring Protocols

Supported monitoring standards:

• SIA (DC-09)

• SurGard (Contact ID)

• ADEMCO 685

• Other proprietary protocols

Supports alarm transmission, panic button coordinates, and photo verification.

Power Supply

Main Power

• 110–240 V AC, 50/60 Hz

• Power consumption: Up to 10 W

Backup Battery

• Built-in 3 Ah Li-ion battery

• Backup operation: Up to 15 hours

Alternative Power Options

• 6 V PSU (Type A) – optional

• 12–24 V PSU (Type A) – optional

Anti-Sabotage Protection

• Tamper alarm detection

• Device authentication protection

• Frequency hopping to prevent signal interference or jamming

Physical Specifications

• Dimensions: 163 × 163 × 36 mm

• Weight: 362 g

• Operating temperature: −10°C to +40°C

• Operating humidity: Up to 75%

• Protection rating: IP20

• Colour: White

Practical Use Scenarios

• Residential Security Systems – Central control hub for complete home protection.

• Retail Stores & Small Businesses – Monitor alarms, cameras, and security events remotely.

• Commercial Buildings – Manage multiple security zones and automation scenarios.

• Professional Security Installations – Ideal for monitored alarm systems with photo verification.

• Smart Building Integration – Automate lighting, ventilation, or other devices when alarms or environmental triggers occur.

Warranty

2-Year Manufacturer Warranty

Brand – Ajax Systems

Ajax Systems is a global leader in smart wireless security systems, delivering award-winning solutions used by millions of users worldwide. Known for advanced wireless communication technologies, encrypted security protocols, and sleek industrial design, Ajax products provide reliable protection for homes, businesses, and critical infrastructure.

Datasheets & Resources

• Tech specs

  User manual

  Installation engineer memo

  Technical data sheet Hub 2 (4G)
  
  

Excellence for the Australian and New Zealand Market

This product is supplied specifically for Australia and New Zealand, ensuring compliance with regional wireless frequency standards and installation requirements. All products are sourced directly from authorised Ajax distributors, guaranteeing genuine hardware, firmware compatibility, and manufacturer-backed warranty support. Technical support and warranty services are handled in direct cooperation with the official brand representatives, providing reliable support for installers, security professionals, and end users across Australia and New Zealand.

SKU

AJAX#35992

FAQs

What is the AJAX#35992 Hub 2 (4G) used for?

The AJAX#35992 Hub 2 (4G) acts as the central control panel for an Ajax security system, connecting and managing detectors, sirens, cameras, and automation devices.

How many devices can the AJAX#35992 hub support?

The AJAX#35992 Hub 2 (4G) can connect up to 100 wireless Ajax devices, including detectors, keypads, and sirens.

Does the AJAX#35992 support mobile networks?

Yes. The AJAX#35992 supports dual SIM cards with 4G LTE, 3G, and 2G connectivity, ensuring reliable communication if Ethernet fails.

Can the AJAX#35992 verify alarms with photos?

Yes. The AJAX#35992 Hub 2 (4G) supports photo verification from compatible Ajax MotionCam detectors, helping users visually confirm alarm events.

How long does the backup battery last in the AJAX#35992?

The AJAX#35992 includes a built-in battery that provides up to 15 hours of backup power during a power outage.

Can installers manage the AJAX#35992 remotely?

Yes. The AJAX#35992 Hub 2 (4G) can be fully configured and managed through Ajax mobile and desktop applications, allowing installers and users to control the system remotely.