The Akuvox E20S is a compact, indoor SIP emergency intercom designed for critical communication environments such as lifts, corridors, secured rooms, and restricted zones. With a rugged, vandal-resistant build made of 316-grade stainless steel, this device ensures durability and reliability in high-risk or high-traffic locations.
Engineered for SIP-based voice communication, the E20S supports direct two-way audio over IP networks and is powered exclusively by PoE to streamline installation and eliminate power cabling. The small form factor (100mm x 100mm x 38mm) and flush-mount design allow for discreet yet effective integration into walls, kiosks, and emergency panels. The IK10 impact rating ensures robust performance under physical stress, making it ideal for secure indoor applications requiring emergency response or call assistance.
What’s Included in the Box
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Akuvox E20S Emergency SIP Intercom
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Flush Mount Installation Frame
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Network/Power Connector Block
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Mounting Screws and Hardware
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Quick Setup Guide
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Warranty Registration Card
Main Features
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Compact Emergency Intercom – Ideal for elevators, secured indoor spaces, and emergency points
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316-Grade Stainless Steel – Corrosion-resistant and durable with a clean brushed finish
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SIP Protocol Support – Seamlessly integrates with VoIP PBX, IP intercom, and emergency communication systems
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PoE (Power over Ethernet) – Single-cable installation for power and network connectivity
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Flush Mount Design – Clean, tamper-resistant installation into walls or panels
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Vandal-Resistant – IK10-rated enclosure protects against intentional damage
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Simple One-Button Interface – Clear emergency use with minimal interaction needed
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Maintenance-Free Operation – Solid-state design suitable for continuous uptime
Detailed Specifications
| Specification | Description |
|---|---|
| Dimensions | 100mm × 100mm × 38mm |
| Mounting Type | Flush Mount |
| Body Material | 316 Grade Stainless Steel |
| Use Case | Indoor Emergency Communication |
| Network Protocols | SIP, TCP/IP, RTP, RTSP |
| Power Supply | PoE (IEEE 802.3af) only |
| Audio Support | Two-way communication, Echo Cancellation |
| Video Capability | None (Voice-only emergency intercom) |
| Protection Rating | IK10 (Vandal Resistance) |
| Operating Environment | Indoor use only |
| Operating Temperature | 0°C to +50°C |
Warranty Information
Manufactures warranty applied.
Brand Description
Akuvox is a globally recognised leader in SIP-based communication and smart access solutions, with products built for both high-end residential and mission-critical applications. Their devices offer seamless integration, durable construction, and reliable operation, especially where communication cannot fail.
Practical Use Scenarios
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Elevator Emergency Communication Panels – Allow building occupants to request assistance
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Corridor or Common Area Help Points – Fast access to help in secure facilities or public buildings
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Security Rooms or Restricted Areas – Controlled emergency communication with security staff
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Detention Centres or Holding Rooms – Reliable and tamper-resistant emergency interface
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Health & Aged Care Indoor Zones – Compact intercom for patient and staff emergencies
Excellence for the Australian and New Zealand Market
Purpose-built for professional-grade applications in ANZ indoor environments, the Akuvox E20S features 316 stainless steel, IK10 resistance, and PoE connectivity for simple deployment. Sourced exclusively via authorised ANZ distributors, the E20S ensures compliance with safety and electrical standards, full warranty coverage, and expert local support.
Datasheet / Downloads
FAQs (Product Code: E20S)
Q1: Is the Akuvox E20S suitable for outdoor use?
A1: No, the E20S is designed exclusively for indoor use and does not feature weatherproof protection. (Product Code: E20S)
Q2: How is the unit powered?
A2: It operates solely via PoE (IEEE802.3af), simplifying cabling requirements. (Product Code: E20S)
Q3: Does the E20S support SIP communication?
A3: Yes, the E20S is fully SIP-compliant and integrates with any SIP-capable PBX or VoIP system. (Product Code: E20S)
Q4: Can it be installed in an elevator or wall panel?
A4: Absolutely. The compact flush mount design makes it ideal for elevator panels, security rooms, or corridor walls. (Product Code: E20S)
Q5: What materials are used for durability?
A5: The unit is made from 316-grade stainless steel, offering excellent resistance to corrosion and vandalism. (Product Code: E20S)







