The Akuvox E21V is a robust, vandal-resistant SIP emergency call station designed for public, commercial, and industrial environments requiring high-reliability video and audio communication. Featuring a 3MP wide-angle camera, hands-free VoIP operation, and IP65-rated stainless steel construction, the E21V ensures critical communication remains uninterrupted in demanding outdoor locations such as parking facilities, campuses, transport hubs, hospitals, and industrial parks.
Its SIP compliance ensures seamless integration with existing IP telephony and video systems, while the surface-mount design offers quick deployment on walls, poles, and other vertical surfaces. The E21V is engineered to deliver dependable two-way communication and real-time visual verification during emergency situations.
What’s Included in the Box
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Akuvox E21V SIP Emergency Video Intercom
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Surface Mounting Frame
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Network/Power Terminal Block
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Mounting Screws and Hardware
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Installation Guide
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Warranty Documentation
Main Features
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Vandal-Resistant Stainless Steel Casing – Built to withstand physical abuse and extreme usage
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3MP Wide-Angle Camera – 116° horizontal and 60° vertical viewing angles for broad coverage
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Two-Way Audio Over IP – Hands-free SIP communication with echo cancellation
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MPEG-4/MJPEG Video Compression – Real-time video streaming compatible with modern surveillance systems
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PoE or 12V DC Power Input – Flexible power options for simplified installation
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Surface-Mount Design – Suitable for fast deployment in exposed or public environments
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Linux-Based Operation – Stable and secure performance with reliable firmware architecture
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ONVIF Compatibility – Integrates easily into third-party NVRs and VMS platforms
Detailed Specifications
| Specification | Details |
|---|---|
| Camera | 3MP, 116° (H) × 60° (V) Wide-Angle |
| Video Compression | MPEG-4 / MJPEG |
| Audio | Echo Cancellation, Full-Duplex Two-Way Audio |
| Network Protocols | SIP, RTP, RTSP, ONVIF |
| Mounting Type | Surface Mount |
| Power Supply | PoE (IEEE 802.3af) or 12V DC |
| Body Material | Stainless Steel |
| Protection Rating | IP65 Weather-Resistant |
| Operating Temperature | -30°C to +60°C |
| Operating System | Linux |
| Application | Emergency Intercom / Help Point / Entry Station |
Warranty Information-Manufactures warranty applied.
Brand Description
Akuvox delivers intelligent communication solutions built on open SIP architecture. Their product range includes premium access control systems, intercoms, and emergency communication devices that combine reliability, security, and advanced design.
Practical Use Scenarios
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University Campuses – Emergency stations at pathways, parking zones, and building entries
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Public Car Parks – Contact station at entry/exit barriers or near help points
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Hospitals & Medical Centres – Emergency response terminals in public areas
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Industrial Sites – Secure communication from loading bays, gates, or warehouses
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Train & Bus Terminals – Passenger assistance units integrated with central monitoring
Excellence for the Australian and New Zealand Market
The Akuvox E21V meets the performance demands of ANZ public safety and emergency communication standards. Its IP65-rated stainless steel housing resists harsh climates, and local availability through authorised distributors ensures compliance, warranty coverage, and direct integration support for government, education, and commercial installations.
Datasheet / Downloads
FAQs (Product Code: E21V)
Q1: Is the Akuvox E21V suitable for outdoor environments?
A1: Yes, the E21V features an IP65-rated stainless steel enclosure designed for outdoor deployment in harsh weather. (Product Code: E21V)
Q2: What type of video quality does it provide?
A2: It features a 3MP wide-angle camera with MPEG-4 and MJPEG video compression for clear, real-time video. (Product Code: E21V)
Q3: Does it support integration with existing PBX or surveillance systems?
A3: Yes, it is fully SIP and ONVIF compliant, allowing integration with VoIP PBX and IP video systems. (Product Code: E21V)
Q4: How is the unit powered?
A4: The E21V can be powered by PoE (IEEE802.3af) or a 12V DC power supply. (Product Code: E21V)
Q5: What mounting option is supported by the E21V?
A5: This model supports surface mounting and includes the appropriate bracket in the package. (Product Code: E21V)







